CATS Open Second Client Management Office

After 4 years of continuous growth in their client base, CATS have opened a second office dedicated to client liaison and new business development. With so many new clients selecting CATS as their accounting and business software provider, the time had come to create a dedicated client management team and put them under a single umbrella. Currently they have 3 staff working out of the new office in Grimsby, with an addition to this team due to start in January'08.

"This represents a consolidation of everything CATS as an organisation have worked towards over the last 7 years. Our core ethos has always been to provide an astonishing level of service for our clients; this move solidifies that position further and ensures that we're in a position to manage even larger numbers of clients moving forward" said Caine Fearn, Managing Director of CATS.

"...it has been surprising [the number of clients moving to CATS from other resellers], and we needed to move on this initiative quickly to ensure that exceptional and personal service for which CATS is becoming renowned, is maintained." Fearn stated.

"With their unrivalled support service, little wonder that they maintain the only 100% client retention record in the UK! This new move can only further enhance the relationship CATS have with their clients, including us, and will ensure they stay on top with their service levels ongoing" said Nicola Devaney [CATS Client].

The new office is officially open for business in the new year as the infrastructure that will aid the team with their client and prospect management is currently being implemented.